Reference

Privacy Policy at obctop

We collect, store and use your information with one goal: keeping your account secure while making deposits through DANA, OVO or GoPay as smooth as possible.

Data ProtectionAccount SecurityPayment PrivacyYour Control

Explore the Lobby Read FAQ

DATA HANDLING PRACTICES

How We Keep Your Information Secure

We built our data practices around the reality that most of you access obctop on a mobile device — often switching between apps like DANA or GoPay and our lobby within seconds. Every layer below reflects that speed without compromising the safety of what we store.

Encryption in Transit

All data moving between your device and our servers travels over SSL-encrypted connections. Whether you are logging in from Batam or checking your wallet balance elsewhere, the channel stays protected from interception.

Cookie Management

We use session cookies to keep you signed in and preference cookies to remember your language and display settings. No advertising trackers from third parties are loaded. You can clear cookies from your browser at any time.

Account Security Layers

Your login is protected by a one-time code sent to your registered phone number. If we detect an unfamiliar device or IP address, we prompt re-verification before granting full account access to prevent unauthorised entry.

Data Retention Period

We keep personal data only as long as your account is active and for a reasonable period afterward to meet any legal obligations. Once you request deletion and verification is complete, we purge records from our active systems.

Third-Party Sharing

Payment confirmations pass through DANA, OVO or GoPay infrastructure — those providers have their own privacy policies. Beyond payment processing and legal requirements, we do not share your personal details with outside parties.

Requesting Changes or Deletion

You can update your email, phone number or display name from your account profile. For full data deletion, contact support via live chat or email, confirm your identity through the OTP step, and we process the request.

PRIVACY HELP CHANNELS

How to Reach Us About Your Data

If you have questions about how your personal information is handled, or if you want to make a data request, our support team is ready to help. We aim to respond to all privacy-related enquiries promptly, and you can reach us through multiple channels depending on what suits you.

What We Collect and Why

obctop Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we ask for basic identity information — your name, email address, phone number and date of birth. This lets us verify your identity and comply with applicable obligations in eligible regions where local law permits access. When you make

1
a deposit through DANA, OVO or GoPay, we receive transaction confirmation data from those providers: the amount, timestamp and a reference code. We do not store your e-wallet PIN or full payment credentials on our servers. Device data also reaches us automatically — your browser type,
2
operating system, screen resolution and IP address. We use this to detect unusual login patterns and keep your session secure, especially when you switch between your phone and another device. Cookies help us remember your language preference and keep you logged in across pages. We share
3
personal data only when required by law or when you explicitly authorise a third-party service. Your information is never sold to advertisers or unrelated parties. If you access the platform from Bandar Lampung or anywhere else in Indonesia, the same protections apply regardless of location. Availability
4
of our services depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data

Below are answers to the privacy questions our support team hears most often. If your specific concern is not covered here, reach out through live chat or email and we will address it directly.

We collect your name, email, phone number and date of birth during registration. This lets us verify your identity, send you one-time login codes, and comply with applicable regulations in eligible regions where local law allows access.

No. When you deposit through DANA, OVO or GoPay, authentication happens entirely within the e-wallet app on your device. We receive only the transaction confirmation — amount, timestamp and reference code — never your PIN or full credentials.

Log into your account on mobile or desktop, open your profile settings, and navigate to the privacy section. There you will find a summary of stored information including contact details, login history and recent transaction references.

Yes. Contact our support team via live chat or email, state that you want full account deletion, and complete the OTP verification step. We process the request and remove your records from active systems within a reasonable timeframe.

We do not sell or share your personal data with advertisers or any unrelated marketing parties. Data is shared only with payment processors like DANA, OVO or GoPay as needed for transactions, or when required by applicable law.

We use session cookies to keep you logged in and preference cookies for language and display settings. No third-party advertising trackers are loaded. You can clear or block cookies through your browser settings at any time.

Every login requires a one-time code sent to your registered phone number. If an unfamiliar device or IP address attempts access, we trigger additional verification before granting entry to your account and wallet.

We retain data for as long as your account stays active, plus a limited period afterward to satisfy any legal obligations. Once that period ends — or once you request deletion and pass verification — we purge the records from active storage.

We may update this policy as our services or applicable regulations evolve. When changes occur, we notify you through in-app messages or email. The latest version is always accessible from the footer of every page on obctop.

Whether you access obctop from Jakarta, Surabaya or elsewhere, the same protections apply to your data. Service availability depends on local law and eligible regions, but data handling standards remain consistent across all supported areas.

Privacy Policy at obctop

How We Keep Your Information Secure

Encryption in Transit

Cookie Management

Account Security Layers

Data Retention Period

Third-Party Sharing

Requesting Changes or Deletion

How to Reach Us About Your Data

Common Questions About Your Data

01 What personal data does obctop collect when I create an account?

02 Does obctop store my DANA, OVO or GoPay PIN?

03 How can I see what data you hold about me?

04 Can I delete my account and all associated data?

05 Does obctop share my information with advertisers?

06 What cookies does the site use and can I disable them?

07 How does obctop protect my account from unauthorised access?

08 How long does obctop retain my data after I stop using the platform?

09 Will this privacy policy change, and how will I know?

10 Does my location affect how my data is handled?

Related pages